Frequently Asked Question
How can you help?
Our dedicated support team is here to assist you with everything from finding the perfect fit in our signature knit denim to tracking your latest order. You can reach us 24/7 via our live chat or through the “Contact Us” portal for any styling or technical inquiries.
What is a return policy?
We want you to love what you wear. If you aren’t completely satisfied, Zynara Fashion offers a hassle-free return policy within 7 days of delivery. Items must be unworn, with original tags attached, and in their original packaging.
What payment methods do you accept?
We provide multiple easy payment options for your convenience, including Cash on Delivery (COD) across Bangladesh, as well as secure digital payments via bKash, Nagad, and major credit/debit cards.
Order Assistance
Need to change an address or modify an order? Submit a request through our order management portal for a quick resolution.
Send message
Have a specific question about our premium fabrics? Send us a direct message, and our fashion consultants will get back to you within 24 hours.
Trusted experience
Shop with confidence knowing that our platform uses end-to-end encryption for all transactions, ensuring your data and style remain secure.
Display FAQ accordions
We offer free shipping across Bangladesh on all orders. Delivery typically takes 2–3 business days within Dhaka and 3–5 business days for other divisions.
- Signature Knit Denim: Our knit denim features a comfortable stretch. We recommend ordering your standard waist size for the best fit.
- Traditional Wear: Our kurtis and ethnic wear follow standard sizing. Detailed measurements for chest, length, and shoulder are available on each product page.
To maintain the Authentic Denim look, we recommend washing your jeans inside out in cold water and avoiding high-heat drying to preserve the fabric’s integrity and color.
